As the floor agent you need to be keenly concerned with the first impression the customer has of you when they walk into your office. During this first meeting the customer will form an opinion about you and your company within the first few minutes. When a customer walks into your office, what you do, [...]

Customer: I drove by/saw an ad/ heard about a house for sale on 111 Main Street and was would like to know the price? Agent: Ok, that was 111 Main Street and who am I speaking with? Customer: This is Mr. Just Looking. Agent: Thank you Mr. Looking for calling our office. I am going [...]

In order to grow, improve or kick-start your business you will need to continue to do the things that will increase your business. Buyers If you are not working with enough buyers then you should plan on holding several open houses over the next few months. Pick homes that are on busy streets or sought [...]

This was the advice given during a recent sales meeting by agents who are achieving a level of success this year above what their counterparts are experiencing.  So what does this mean?  I believe it includes the following. Listen What is their motivation for buying/selling? What is the time frame they expect this to happen? What have [...]

Open houses can be just like floor as a matter of fact they are better than floor as far as meeting new people to add to your contact lists. If you hold a home open house and do it correctly you are guaranteed to meet new people. How?  First if the open house is in a high [...]

If your office or website is offering to provide a free list of bank owned/foreclosure properties to potential customers I am sure you have been receiving a ton of activity in the way of walk-ins, floor calls and emails. I have an outline that I created which contains a foreclosure/bank owned/etc. list you may want [...]

If you are an agent who takes advantage of the floor time available in your real estate office you will find that your success rate will be increased by the questions you ask of the customer who calls or walks in more so that the questions you answer for them.  Unsuccessful floor time agents spend [...]

How can you increase your productivity while handling floor shifts? Our goal is to provide our customers with the very best customer experience possible. As floor agents we are often the first impression the customer will have of our real estate firm. A customer that calls or walks in to visit us should rightfully expect to be [...]