August 19, 2010 in Buyers, customer service, Floor Calls, real estate agents, Your career
Tags: building relationships, Floor Calls, homebuyers, scripts | 2 Comments »
The phone rings and a buyer is on the other end asking about the price of a home located at 111 Pick-a-name St. Because this is your listing you can, in great detail, describe the home from the tile flooring to the new shingles on the roof. However, the buyer only wants the price. Your [...]
February 16, 2010 in Buyers, customer service, Education, real estate agents, Your career
Tags: Floor Calls, working with buyers, your schedule | No Comments »
There are a lot of buyers taking advantage of the home buying tax credit, the low mortgage rates and the low prices created by bank owned and short sale listings. As an agent your task is to find these buyers and then make sure that they use you when they purchase their next home. The [...]
July 25, 2009 in customer service, Education, Floor Calls, Marketing, Prospecting, real estate agents, Your career
Tags: Floor Calls, floor duty, real estate agents, real estate sales success | No Comments »
If your office or website is offering to provide a free list of bank owned/foreclosure properties to potential customers I am sure you have been receiving a ton of activity in the way of walk-ins, floor calls and emails. I have an outline that I created which contains a foreclosure/bank owned/etc. list you may want [...]
November 2, 2008 in Floor Calls
Tags: customer service, Floor Calls | No Comments »
How can you increase your productivity while handling floor shifts? Our goal is to provide our customers with the very best customer experience possible. As floor agents we are often the first impression the customer will have of our real estate firm. A customer that calls or walks in to visit us should rightfully expect to be [...]