Now that you have received an offer on your listing and/or your buyer has an accepted offer on a property, you will want to manage the closing process along the way in order to make sure nothing delays or prevents the transaction from closing and from you getting compensated. Your efforts can best be served [...]
I just finished reviewing service customer evaluations I received this week from customers who recently bought or sold a home through us. Our practice is to send every customer a service evaluation survey immediately after their closing. We want to know among other things, what prompted them to contact our company and our associate and what [...]
A real estate agent needs to think twice before complaining about a seemingly endless list of tasks that need to be completed during any given business day. A busy day filled with a variety of tasks that include putting out fires and last minute miracles, in order to close, are going to be part of [...]
As a manager of a busy real estate office you will be answering questions from your agents’ everyday of the week. I have found nearly all questions that agents ask have a common answer. I have listed these answers below in no particular order. Any answer that contains conversation about commission is of course meant [...]
It is not unusual to listen to an agent talk about their career buyer. You know the career buyer, right? They are always looking but never buying. Either they place offers that are ridiculously low or they never make an offer at all because they just can’t find the right home. If you are going [...]
What is your main job as a real estate agent? What is it that you absolutely must do in order to earn an income? If you ask a group of agents what a real estate agent’s main job is they will offer a variety of answers that include: providing great customer service, listing houses, holding [...]
Come on broker slash salesperson slash short sale expert! I received an addendum from a listing agent as part of a counter offer on a short sale transaction. The addendum contained clauses that in my opinion were either repeating what the pre-printed contract already addressed or were written in such a way that made little [...]
You find yourself face to face with someone new and you would like to introduce yourself in order to make a connection that might someday result in business, what do you say? The content, the delivery and the confidence you have in your elevator speech will determine how you are remembered by those you meet [...]
Agents need to be careful to not get caught up thinking something is working simply because it produces an occasional customer. It would be advisable to ask yourself on regular basis whether redirecting your efforts, changing your message, or adding to your existing market program would result in an increase in opportunities and leads. Your [...]
Many agents will tell their sellers that open houses are an ineffective way to market the seller’s home. Some believe that the agent is the only one who benefits from holding an open house reasoning that the agent will pick up new clients. It would seem to me that this is a great reason agents [...]
