We are invested in the success of our agents and that is why we are rolling out a new customer relationship management system to help our agents stay in contact with their past, present and future customers .
I want to applaud those agents that are already taking full advantage of a contact management solution. Regular contact through maintaining and using a CRM, results in business.
I do not understand how anyone can say they are just too busy to make an effort to stay in touch with their past customers. A CRM makes staying in touch easy and on top of that, we have a tech trainer in our office that can help agents if they are not sure how to start.
The process takes very little time but the rewards are endless!